your tech took how long?

by Jason Davies on November 5, 2010

hour glass

hour glass with sand

This week I received a call from a concerned client. They brought their computer to another service company to recover the data from their pc. The tech company they took it to spent 20 hours on the problem! Then, they called TechRx. Within one hour we diagnosed the problem as a failed read/write head in the hard drive.  Their hard drive was a Western Digital ROYL series. The drive ended in WD3200AAKS – Western Digital’s 320GB, 7200 RPM Cavier Blue series. Do not let the sand in the hour glass cost you. Choose TechRx

The drive was able to spin up when connected to our firmware / pcb diagnostic tool. Data recovery was possible, but it required extensive means to recover client data.

When you have any doubt about your hard drive in Wisconsin call TechRx for advice. It is important to ensure your data is protected all the time.

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